Professional Experience

Seasoned technical project manager, consistently generating positive results and effective teams through service-based leadership, a good-humored disposition, and creative problem-solving. Community leader fostering continual learning and inclusive support. Firm believer in strengths-based leadership, and data driven decision making.

S K I L L S

  • Project Lifecycle Management

  • Stakeholder Communication

  • Status Reporting

  • Requirements and Scope Definition

  • Strategic Planning

  • Leadership and Team Building

  • Agile Software Development

  • Risk and Issue Management

  • Quality Assurance and Control

CHARACTERISTICS

  • Highly Analytical and Data Driven

  • Creative Thinker and Problem Solver

  • Exceptionally Organized

  • Obsessively Attentive to Details

  • Calm and Clear-headed Under Stress

  • Strong Conflict Manager and Decision Maker

  • Extremely Effective Communicator (Oral and Written)

Zeitcode logo

DIRECTOR OF PROJECT MANAGEMENT

Zeitcode

October 2017 - Present

  • Spearheaded the development and implementation of a project delivery and cloud deployment framework, resulting in a remarkable 50% augmentation in workload capacity.

  • Cultivated and nurtured client relationships to unprecedented levels, catalyzing an increase in project complexity and average contract expansion of over 300%.

  • As Product Manager, orchestrated the creation of a bespoke Python/Django based Status Reporting and Finance Tracking application for B2B client, serving a diverse, cross-functional user base of over 700 local and international stakeholders.

  • Formulated and executed comprehensive support protocols and strategic partnerships to ensure the uninterrupted maintenance of a robust portfolio of fourteen B2C websites using Kentico CMS, elevating operational efficiency to unprecedented levels.

  • Pioneered the integration of task and test management tools, revolutionizing reporting procedures by automating the tracking and analysis of development and test progress.

  • Exercised adept leadership in managing the critical processes of onboarding, off-boarding, and fostering team cohesion, ensuring a cohesive and high-performing organizational culture.

Tools Utilized: Jira, Invision, Figma, MS Teams, Excel, Word, PowerPoint, Visio, MS Project, PowerBI, SharePoint, ServiceNow

Software Delivery Frameworks Used: Agile/Scrum, Waterfall, Hybrid

SOFTWARE ENGINEERING MANAGER AND PROJECT MANAGER

Golden Frog

October 2016 - October 2017

  • Championed the meticulous upkeep of company websites, and adeptly managed account services.

  • Exemplified unparalleled leadership as both Scrum Master and Project Manager, guiding four dynamic teams and overseeing the professional growth of 15 developers with resounding success.

  • Pioneered a culture of excellence by defining team objectives, conducting annual performance evaluations, and nurturing career advancement opportunities for a thriving workforce.

  • Drove organizational transformation by imparting expert training to over 30 staff members on Scrum methodologies, catalyzing a seamless company-wide transition to Agile practices and fostering a culture of continuous improvement and innovation.

Tools Utilized: Jira, Slack, Excel, Word, PowerPoint, Tableau

Software Delivery Frameworks Used: Agile/Scrum

TECHNOLOGY PROGRAM MANAGER

State Health Services

February 2016 - September 2016

  • Analyzed the After-Action Report stemming from the 2014 Ebola outbreak, discerning critical insights and engineering innovative solutions to fortify the efficacy of the High Consequence Infectious Disease program.

  • Strategically orchestrated the deployment of an advanced epidemiology dashboard and communication infrastructure, amplifying the efficiency and accuracy of disease status reporting to unprecedented levels.

  • Collaborated seamlessly with the Centers for Disease Control and Prevention (CDC) to secure a state-of-the-art situational awareness platform, dramatically enhancing response agility and providing invaluable foresight into emerging disease outbreaks.

Tools and Software Utilized: Word, Excel, PowerPoint, Visio, MS Project, SharePoint

Software Delivery Frameworks Used: Waterfall

PROGRAM MANAGER

Advanced Micro Devices

March 2012 - January 2016

  • Led the Software Infrastructure team as Program Manager, orchestrating the efforts of a diverse cohort of over 20 engineers spanning across the United States, Canada, India, and Malaysia.

  • Spearheaded a monumental, year-long endeavor spanning multiple nations, culminating in the seamless replacement of a legacy 17-year-old build, release, and issue management system with a cutting-edge web-based tool, revolutionizing workflow efficiencies for a vast user base of over 1,200 individuals.

  • Demonstrated unwavering resilience and leadership acumen in navigating through organizational changes, including a reduction in force and alterations in management, deftly steering the team through adversity while ensuring the unwavering fulfillment of customer commitments.

Tools Utilized: Jira, Bugzilla, Redmine, GitHub, Excel, Word, PowerPoint, Visio, MS Project

Software Delivery Frameworks Used: Agile/Scrum, Waterfall, Hybrid

PROJECT MANAGER

Department of Information Resources

November 2011 - March 2012

  • Acted as a consultant to Information and Communications Technology Cooperative Contracts program.

  • Evaluated business processes and created Business Cases for implementing program improvements.

  • Analyzed existing procedures and historic contracting data to create specific and realistic process improvement projects.

Tools Utilized: Excel, Word, PowerPoint, Visio

Software Delivery Frameworks Used: Waterfall

TECHNOLOGY PROJECT MANAGER

NCSoft West

July 2011 - October 2011

  • Managed projects corporate services and several massively multi-player online games.

  • Converted a list of over 100 concepts to a prioritized portfolio with projects classified by size and complexity, assigned resources, and estimated delivery timeframes.

  • Developed templates and procedures for reporting project status for all project managers.

  • Created streamlined project initiation procedures that fed directly into management of the project portfolio.

Tools Utilized: Excel, Word, PowerPoint, Visio, MS Project

Software Delivery Frameworks Used: Waterfall, Hybrid

Texas Parks and Wildlife Department Logo

INFORMATION TECHNOLOGY PROJECT MANAGER

Texas Parks and Wildlife Department

January 2005 - June 2011

  • Acted as liaison between Wildlife and Information Technology Divisions.

  • Analyzed inefficiencies and business problems presented by management and developed web-based solutions.

  • Led program to replace a paper-based permitting system with a web-based system.

  • Developed a standard, repeatable project request, classification, and prioritization model.

  • As a GIS Analyst, created maps and geospatial studies for the Law Enforcement, State Parks, and Wildlife Divisions.

  • Provided instruction to the Game Warden GIS Team and helped develop search strategies used in Hurricanes Katrina and Rita.

Tools Utilized: ArcGIS, Bugzilla, Excel, Word, PowerPoint, Visio, MS Project

Software Delivery Frameworks Used: Waterfall, Hybrid

GIS ANALYST

Texas Historical Commission

March 2005 - December 2005 (part-time)

  • Digitized hundreds of Historic Properties for the creation of an on-line geospatial database.

  • Converted paper-records to digital records to create data redundancy and facilitate research.

Tools Utilized: ArcGIS

Software Delivery Frameworks Used: Waterfall